Industrial
psychology, as the name indicates, is that branch of psychology which studies
human behaviour industrial circumstances. Psychology is a normative science of behaviour
which can be observed in the social, economic, educational and other spheres.
In the modern period, the different branches of psychology have developed
during the study of human behaviour in these various fields.
This is an age of industrial progress,
in which each progressive nation is expanding the scope of its industries. But
industries cannot be made to function without human being, because individuals
are required in the capacity of managers, administrators, programmers, etc.
And, wherever there are human beings, their behaviour will be influenced by
their relationships. If, in the industrial field, human relations deteriorate,
then the result in strikes and lockouts which have a widespread impact upon the
economy of the nation. Since the future of every nation depends its industrial
development and progress, this particular aim of industrial psychology to study
the principles governing behaviour in the industrial field and to undertake
research.
According to M. L. Blum, the
psychologist, “industrial psychology is simply the application or extension of
psychological facts and principles to the problems concerning human relations
in business and industry”.
Industrial sociology also studies
problems concerning human relation in business and industry through from the
sociological point of view. This common subject matter naturally creates a
close relationship between industrial sociology and industrial psychology. Even
when working in an industry, the individuals are never alone because he
constantly comes in to contact with other workers, supervisors, managers and
industrialists. In business, the worker has to deal with all kinds of people.
For this reason it also becomes necessary to study the social foundations of
industrial psychology. Efforts are being made to bring industrial organization
to s scientific level. The more progressive countries try to improve the social
life of the worker by organizing various kinds of social programmers. The
following points need to be considered in a study of the relationship of
industrial sociology and industrial psychology:
1. Worker and social progress.
2. Workers’ department and welfare schemes
3. Industrial management
Principles that have been suggested by
Psychologist M. L. Blum
The
psychologist M. L. Blum has suggested the following principles for effective
supervision
- Don’t be an autocrat: Autocratic leadership is self-defeating because the workers feel alienated and do not obey the leader willingly.
- Listen carefully: The leader should be a good listener. He must listen carefully to everything told to him by subordinates. He must accord full opportunity to the worker to present his case, only after it should the leader express his opinion.
- Don’t decide hurriedly: it is rash to form an opinion about some person hurriedly after a casual glance or brief hearing as most of the complains are not genuine. But some are certainly so and if these are not removed the morale in the company would suffer.
- Don’t argue with subordinates: under no circumstances supervisor should indulge in argument with his subordinate, because if he fails to persuade or convince by his arguments, he is liable to issue orders to vindicate his point of view. This creates frustration and sense of insecurity among the workers. A good leader should not argue but listen carefully and issue orders only after careful listening.
Don’t
criticism publicly: If
a worker is rebuked publicly he feels insulted. The workers are rash and they
tend to retaliate if they are wounded emotionally. Therefore, a good leader
avoids discussing the faults of workers in public. He points them out to him in
private and in a direct manner.
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