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Sunday 20 February 2011

How visitors are conducted in an industry. Give specimen of visitors pass

These are quite a number of people who pay visits to industry in business connection, personnel meeting and for other miscellaneous tasks. Security staff must be trained to handle all visitors to the organization in a very polite courteous but firm behaviour. The conduct of security staff with visitors will always give an undue liberty to loiter around in the factory premises, and he may try to acquire some technical information which he is not supposed to know. Generally a visitor must be conducted in an organization as follows:
  1. On arrival the visitors should be escorted to the visitor’s room and security supervisor on duty should enquire about the manager/officer to whom he wished to meet 
  2. The security staff must take him to the reception counter the receptionist will ask the concerned manager/officer whether he/she will like to meet the concerned visitor. 
  3. Visitors should be requested to enter his/her particulars in the visitors register, to be kept either at security room/time office 
  4. Once manager/officer to be visited gives his her consent to meet the visitor’s security staff must properly brief the visitor about the office location. In case of any doubt he should be escorted unto concerned officer/manager. In an organization where entry or area is restricted from security point of view, then invariably all visitors will be escorted 
  5. Before leaving reception a visitor’s pass must be prepared and handed over him / her. This pass must be returned at the issuing place before leaving the premises. 
  6. Visitors must be requested to get the signature of the officer visited along with time of departure from the office. This should be properly checked at the security office to ensure that no other place in the factory was visited by him/her due to security risk. 
  7. Visitors time of departure must be correctly entered in the visitor’s register to counter-check form the visitors pass in case need be. 
  8. If there are any visitors for some employees working on the shop floor, the visitors should be sent to shop or workshop. The concerned employee, if the need arises, should be called to visitor’s room. Visitors register is an important document which must be properly maintained at the security office near the main entry / exit.

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